This depends on the delivery method you choose and the country where you want your device shipped. Tracked & trace delivery: 2-14 days. Express delivery: 1-5 days. The shipping time depends on the country of delivery.

We are happy to offer
a. FREE ground shipping (5-8 business days) via USPS,
b. Express Shipping (3-5 business days for USD 9.90)
c. Next Day Shipping (1-2 business days for USD 29.90) for all US domestic orders. For orders outside the US, the shipping time depends on the country of delivery. You will find precise information about shipping charges and time on the checkout page.

Please note that international orders may be subject to customs import duties, tax charges, customs clearance fees once the devices reach your destination country outside of the US. We do not cover this cost so you will be responsible for paying any import charges that may be added.

Our return policy is simple: you can return the device(s) you bought within 30 days of product dispatch following the guidelines below. If your SLG portable device is within the warranty period, please contact your purchase channel. If your device is out of warranty, or for further assistance, kindly email us with your order number. Before returning the device, please note that the following problems can often be solved by simply restarting your device.

Your SLG travel WiFi will come sealed. Inside the product box, you will find the purchased hotspot device, its charging cable, and a Quick Start Guide. Everything you need is just to turn it on and connect it.

Your SLG travel WiFi will come sealed. Inside the product box, you will find the purchased hotspot device, its charging cable, and a Quick Start Guide. Everything you need is just to turn it on and connect it.